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All returns and/or refunds must be approved by calling our office at 877-288-9116 before returning any product.

Please refer to the Returns page for instructions regarding return of merchandise.

Please note, when YOU are requesting an order cancellation or a change in an order resulting in a refund to your credit card, a financial fee of $3.00 will be applied to the transaction.  If the cancellation or change is a result of a mistake on the part of BIOAGE, there will be no charge.

Original and return shipping & handling fees are non-refundable.

If product is returned damaged or opened no refund will be issued except as per our "Within 30 days" guarentee.

In most cases of refund due to return of merchandise, a re-stocking fee will be deducted.

Please allow seven business days from the date we receive your return for processing.

NOTE: This refund policy only applies to retail customers.  Resellers please refer to our Reseller policy regarding refunds.


DISCLAIMER - By ordering from BIOAGE you are stating that you agree to the above.


*Disclaimer: The Food and Drug Administration has not evaluated these statements. These products are not intended to diagnose, treat, cure or prevent any disease.

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