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Shipping

Orders are shipped within 1-4 business days (Monday through Friday, excluding Federal holidays). All USPS and UPS delivery requests must be placed by 11:00 AM Eastern Time, Monday through Friday, to be qualified for same-day shipping.

Shipping Options

Estimated Delivery Times

USA - USPS (1st Class and Priority)

2 to 4 business days

USA - UPS 2nd day

1 to 2 business days

USA - UPS Standard

1 to 3 business days

UPS options are for Monday through Friday delivery only; BIOAGE does not offer UPS Saturday or Weekend delivery.  All delivery times are estimates and BIOAGE is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, international customs regulations, or any other unforeseen factors.

 

PURCHASING CARRIER INSURANCE

BIOAGE does not offer refunds if the product is lost or damaged after delivery at your location.  For your protection we recommend that you purchase carrier insurance from the United States Postal Services. Please refer to our Refunds page for information.

The United States Postal Service (USPS) is requesting more documentation when filing claims for lost or damaged shipments.  If you receive a damaged package/product, an empty package, or if you do not receive your package at all due to mishandling on the part of the USPS, please provide as much information as possible, including photos of the damaged packaging and/or items with addressee and sender info as well as proof of insurance, as applicable.  We also recommend that you hang on to the original packaging until your claim is settled. For more detailed information of requirements, please refer to: https://www.usps.com/help/claims.htm   We will do everything possible to assist in the case of lost or damaged shipments.

DISCLAIMER -  By ordering from BIOAGE you are stating that you agree to the above.

 

*Disclaimer: The Food and Drug Administration has not evaluated these statements. These products are not intended to diagnose, treat, cure or prevent any disease.

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